Testimonials

Hi Jay,
The guys finished just before we left and the floors are beautiful ! I just love them! The guys did a fantastic job, very clean and very professional . Thanks so much.
-Nancy

Many thanks Jason!!!
I would like to express my thanks to you all for the professional service I received..From the sales to installation, I was very impressed with the services provided. I truly appreciated that the installation was so accommodating in the fact that it was done on a weekend to work around our families we serve.

I would be proud to recommend Jason and your team to anyone! Many thanks again and Merry Christmas!!!


Erin
 

To Whom It May Concern
We at Hope United have had the good fortune of working with Wacky’s Carpet and Flooring specialists and Jay Clarke. There were numerous contractors working on renovations for Hope United and we were on a very strict time line. With detailed planning, implementation and communication, Wacky’s worked diligently and communicated well with the Hope project team to ensure the project was completed successfully.

Their team managed their portion of the project exceptionally well and were always prepared to identify options and solutions to challenges we faced. Manpower and material were managed well and as adjustments were required Wacky’s smoothly made those adjustments.

Wacky’s service to Hope United was excellent and their contribution to the renovations was commendable. I highly recommend Wacky’s team and would welcome their contribution to future jobs at Hope United.

Brenda R
Chair of Trustees




Hi Maureen:
I just wanted to follow up after my service call from yesterday. I'll admit I'm a pretty picky guy, but your team did a great job. I am very pleased with the results and they were great to work with.
 
Thanks,
David



I just wanted to write a compliment regarding Caitlin Delaney. Not only was she well informed and attentive, Caitlin was extremely pleasant to deal with. She kept us in the loop for the entire process and followed through to the end of our purchase.
- Karen G.

This is a note of appreciation for the superb service provided to us by Jason Locke at the Dart Warehouse location. Jason's expert knowledge, care and attention to detail in representing your organization both during the sale and afterwards was outstanding. Thank you Jason... our floors never looked better!
- Michael V.

In 2013, we hired Tiffany for our flooring choices at our property in Lower East Chezzetcook. Because we were very pleased with the outcome, we called upon Tiffany again for our flooring request at our property in Cole Harbour.
Tiffany is very conscientious, polite, knowledgeable and her attention to detail is impressive. She promptly replies to our concerns and solves our problems with a pleasant and courteous attitude. Her demeanor, her work ethics and her appearance all make for a superior Manager.
We would recommend Tiffany Stephens to future clients.

Regards,
Barbara and Winston F

Donnie made our floor replacement a breeze with his kind assistance and professionalism. Installation was great and without any problems.

Thank you Donnie.
- Andy

Maureen,
Just got home, all 3 spots are fixed and everything is fantastic! I just wanted to thank you and let you know you are amazing to work with. This was probably the best customer service experience I have ever had and you made it a pleasure! Thank you so much!!!!!!

Laura

I wanted to provide some feedback on my recent purchase of tiles for a backsplash for my kitchen. Caitlyn Delaney provided me with friendly, courteous and very knowledgeable service. I wasn't really sure what exactly I wanted and only what I didn't want. She was very patient, offering many different options but more importantly offering advice to help me choose the right tiles. She knew her product very well and how it would look in different configurations. I appreciated her help more than I can express. I also chose to go with my installation through Wacky's. Shawn from Caps Construction, was personable and efficient and did a great job installing my backsplash. I would recommend his work to anyone. Thank you for the great experience and I will see you when I am ready for my custom window treatments, I will readily recommend Wacky's!

Regards, Janet Fralic

“We had such a great experience working with the team at Wacky’s and could not be happier with our new floors! Wacky’s has a large variety of floors with knowledgeable sales consultants; we were able to bring home as many samples as we wanted along with some suggestions from the staff to see what worked best in our home. The sales consultant was very flexible and came by to take measurements when it worked best for us. The installers were friendly, detailed and trustworthy.
We are so happy with our new floors and look forward to working with Wacky’s in the future!"

Meaghan and Andrew

Caitlin was FANTASTIC! She was able to fix a huge problem with one of our window treatments, both her and the installer were absolutely wonderful, they took the time to get the job done right, very patient. I have since recommended Caitlin to one of my friends. Thanks Caitlin.

Heather, M.

Adam presented us with our options, based on our criteria, and then allowed us to make our decision with no pressure. He was professional in our dealings at the showroom and in our home, an ideal salesman.

Judy  - April 21, 2015

Dear Mike

This is just a quick note to say thanks to you, Ron and Andrew for a job well done. Mike your personality and knowledge of the product made the purchase of our carpet an easy experience for us. Ron and Andrew, the installers, did a great job! Both men were very professional and the resulting job was absolutely top notch!!

The job involved carpeting three fairly large rooms and an entry and we were surprised at how organized and structured the installation went from beginning to end.

You can be sure we will be passing along positive comments about Wacky’s to our friends.
Thanks again

Pat and Lou Kent


Hi Mike,
I wanted to send you a heads up, Jordi your tile guy did a fantastic job and is very accommodating! What a GREAT representation of your company, I just wanted to let you know this. We in the business usually only hear the complaints and not the good stuff, so thanks for making this happen for me. The tile was ready on short notice for my kitchen install today; so Jordi worked Saturday and Sunday to get this ready. GREAT JOB!

PS. Please send him to all our jobs, haha, he was a joy to work with!

Thanks,
Drew.

Hi Jay,
First thing I must mention, the new floor looks great and I'm ecstatic with the outcome. I have had many people ask me about this product and I've been receiving many compliments and praise how the new flooring matches and enhances the overall kitchen renovation. With that said, I'm more than happy to share all the details with them and highly recommending you and your staff. I must thank you for the excellent customer service which is second to none.

As for the installation, I feel it is important to give praise when praise is due, as more time than often, this is overlooked these days. Especially when the installers, Ron and Andrew did a fantastic job, they were nothing more than professional and represented you and your company in a great way. Right from the greeting at the door and their attitude was instrumental in completing their job in such a timely fashion. It is important to note, they made sound and solid recommendations from the tile layout, design patterns, step bull nose selection and basically could not do enough for me; those attributes of a "true professional" resulting in an exceptional job being done. I would not hesitate to recommend them or even ask for them again in any future flooring jobs.
Once again, thank you for all your support and I look forward to dealing with you and Wacky's flooring team again someday.

Respectfully,
Brad M. (Enfield)



Hello Mike:
Your company recentyl completed the installation of tiles and carpet at Waterfront Drive in Bedford. I want to compliment the installers and in particular Caitlin Delaney who was my first contact. Caitlin is a young lady with an excellent knowledge of your products and very pleasant to work with. She organized the workers and the timely delivery of the tiles and carpet even though there were delays which were beyond her control. I'm getting many positive comments on you company' work and the products.

Many thanks,
Patricia McCleave
Interior Design Consultant

Hi Monty,
Just wanted to say thank you to you and the guys - the flooring looks awesome, the installation was top notch and the guys were great to deal with.

- John, E.

We had a tight deadline we wanted to keep in redecorating our home. Our living room furniture was packed into the center of the room for the best part of a week so that the painter could get his job done. The next step was to buy and install carpet on two flights of stairs, a hallway and our living room.
We went to Wackys and met Reg, our salesman. He listened to our requirements and helped us make our carpet selection, he understood our time line and got the order processed quickly enough to make sure that our time line could be met. On Tuesday, your installers arrived and started work. They were on time, professional and courteous. By late afternoon, the carpet was installed and our living room was back to normal.
It’s really nice to be able to deal with an organization which makes solving your problems their problem. I couldn’t recommend Wackys more highly. Thank you!

Jon Coates and Karen Nielsen

Dear Mike:
I just wanted you to know how pleased I am with the flooring installed in early May. Thank you for your patience and help as I went through the process of making a decision. Please pass along my thanks, as well, to the gentlemen who installed the floor. They were both very professional and efficient.

Yours truly,
Sharon B
[Special thanks to Ron Byrne, one of our go-to installers on the Wacky’s team]

Caitlin,
I am so grateful for the excellent sales job and your professionalism given to me and this project! The carpet is perfect and Scott was great as well and professional with his work. Thank you so much for everything that you did and for going "above and beyond" You are an asset to your employer's business. You are AWESOME!!.

Cheers,
Nadine H.


Thank you Reg, we love our floors !

Janet & Bill

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